Özgeçmiş

Anasayfa / Özgeçmiş

A-Mission Statement

My mission is to serve with the core values of unity, justice, cherishment, scientificness and innovation. It is very important for me, respect all creatures, try to understand and to fulfil their needs.

B.Vision Statement

My vision statement is to support increasing the sustainability and welfare of society and companies, especially family businesses.

C.Qualifications

I have both academic and professional qualifications that are compatible and strengthens each other. For about 35 years, I have been working as a ast.prof. at the university and as a mentor and professional speaker in different sectors of business at the same time. 

For this reason, my skills have developed in integrating, comparing, evaluating, assessing, seeing gaps and needs in academic and business life each other.

I can easily explore sectoral gaps, the needs and the risks of family companies; and I can easily detect niche areas in academic research.

Therefore, my researchs, studies were usually the first in the field. My master and doctoral theses are ones of the first theses in Turkey. I have organized the first certification program, published a book and broadcasted on TV Show on family companies in Türkiye. I did the first family constitution in Türkiye.

In addition, my academic studies, following other academic studies, my academic perspective, my work experience in different fields have helped me to successfully carry out my mentorships related to family businesses in different sectors.

As a result, I have strong academic and professional qualifications.

D.Academic Experience And Contributions

1. Education

  • (1994-2000)   Ph.D. Degree, Business-Personnel Management and Organization, İstanbul University, Türkiye
  • (1992-1994)   Master Degree, Healthcare Institutions Management, İstanbul University, Türkiye
  • (1986-1990)   Bachelor’s Degree, Business Administration, Uludağ University, Türkiye

2. Theses

  • (2000)     “A Research on Determining Institutionalization Levels of Family Businesses.” Doctoral Thesis, Istanbul University, Institute of Social Sciences
  • (1994)      “A Research on Identifying the Problems of the Turkish Healthcare Insurance System in Healthcare Institutions.”, Master Thesis, Istanbul University, Institute of Social Sciences
  • (1990)      “The Function of Public Relations Department in Tourism Sector.” Graduation Thesis, Uludağ University, Faculty of Economics and Administrative Sciences

3. Books and Chapters

  • Karpuzoğlu, Ebru. Institutionalization in Growing and Developing Family Companies, İstanbul: Hayat Publications, 1 st ed. 2001, 2 nd ed. 2004.
  • Karpuzoğlu, Ebru (Participant). Family Constitution, Ankara: T.C.Ankara Chamber of Industry Publications, 2005.
  • Karpuzoğlu, Ebru. Board of Directors in Corporate Governance, Istanbul: T.C.İstanbul Chamber of Commerce Publications (Special Edition), 2010.
  • Karpuzoğlu, Ebru. “Independent Board Member and Characteristics of Independent Board Members”, İndependent Board Membership, Editor: Figen Tahiroğlu Würsching, İstanbul: Hayat Publications, 2012.
  • Karpuzoğlu, Ebru. “Strategy Formulation”, Strategic Management in Organization, Editor: Prof.Dr.Ali Akdemir,. 2016.
  • Karpuzoğlu, Ebru. “Change and Restructuring Strategies”, Strategic Management in Organization, Editor: Prof.Dr.Ali Akdemir,. 2016.
  • Karpuzoglu, Ebru. “Change, Efficiency and Competition Management”, Management of Organizations, Editör: Prof.Dr.Ali Akdemir, , 2018
  • Karpuzoglu, Ebru, Erdal Aydın, Osman Yılmazcan. “Management in Terms of Family Companies”, Management of Organizations, Editor: Prof.Dr.Ali Akdemir, 2018

4. Papers & Presentations

  • Baysal Ayşe Can, Hüseyin Çırpan, Sabire Çoban, Ebru Karpuzoğlu, Füsun Tekin. “The Effect of Perceived Characteristics of Supervisors on Modeling,” İstanbul University, Journal of Business Administration, Volume 27, Issue 1 (April 1998)
  • Karpuzoğlu, Ebru. “Strategic Planning in Family Companies and Specific Plans for Family Businesses”, Marmara University, Journal of Social Sciences: Proposal, Volume 4, Number 15, p.115-124.
  • Karpuzoğlu, Ebru. “Parallel Planning,” 1. Proceedings of the Family Business Congress, Volume 1, [İstanbul: 2004]
  • Karpuzoğlu, Ebru. “Family Constitution for Future,” 1. Proceedings of the Family Business Congress, Volume 1, [İstanbul: 2004]
  • Karpuzoğlu, Ebru. “Institutionalization in the Continuity of Family Companies”, 1. Family Business Congress Proceedings, Vol. 1, [İstanbul: 2004]
  • Karpuzoğlu, Ebru. “Conflict Management in Family Companies,” 2. Family Business Symposium, Volume 1, [Ankara: 2005]
  • Karpuzoglu, Ebru. “Board Of Directors On Increasing The Effectiveness Of The Strategic Management”, II. International Strategic Management Conference, [İstanbul: 2006]
  • Karpuzoğlu, Ebru. “Boards and Committees Effective On The Governance”, Education, Science, Economics And Technologies in The Global World Internatioanl Conference”, [Bourgas: 2007]
  • Karpuzoğlu, Ebru. “The Corporate Governance Principles and Application”, Education, Science, Economics And Technologies in The Global World Internatioanl Conference”, [Bourgas: 2007]
  • Karpuzoğlu, Ebru. “Efficiency and Productivity in Mall Management”, Education, Science, Economics And Technologies in The Global World Internatioanl Conference”, [Bourgas: 2008]
  • Karpuzoğlu, Ebru. “EmergencyRoom Management”, Education, Science, Economics And Technologies in The Global World Internatioanl Conference”, [Bourgas: 2008]
  • Karpuzoğlu, Ebru. “Crisis Management and Job Satisfaction”, Education, Science, Economics And Technologies in The Global World Internatioanl Conference”, [Bourgas: 2009]
  • Karpuzoğlu, Ebru. “Corporate Reputation And Job Satisfaction”, International Conference On Social Sciences, [İzmir:2009]
  • Karpuzoğlu, Ebru. “Management And Job Satisfaction”, Education, Science, Economics And Technologies İn The Global World International Conference, [Bourgas: 2009]
  • Karpuzoğlu, Ebru.” Performance and Reputation Linking Leadership for Reducing Performance”, Association On Employment Practices&Principles (AEPP) Conference, University Of San Francisco, [San Francisco:2010]
  • Karpuzoğlu, Ebru. “A Research On Orientation Of The New Family Members (Bride And Groom) To The Family And The Company”, Education, Science, Economics And Technologies in The Global World International Conference, [Bourgas: 2010]
  • Karpuzoğlu, Ebru. “A Research On Succession Management in Family Business”, International Conference On Business And Management, [İzmir: 2011)
  • Karpuzoğlu, Ebru. “Sustainability in Family Companies: Risk Management”, 1st International Congress On Management Of Organizations, [İstanbul: 27-28.11.2020]
  • Karpuzoğlu, Ebru. “Digital Family Businesses”, 2nd International Congress On Management Of Organizations, [İstanbul: 11-13.11.2022]
  • Karpuzoğlu, Ebru. “Strategic Digital Management in Family Business”, Florya Chronicles of Political Economy, Vol: 9, Issue: 1, 25-41, 24.04.2023

5. Scope of Teaching

     a. Doctorate

  • Board of Directors in Corporate Governance

      b. Master

  • Management in Family Companies  
  • Institutionalization in Family Companies 
  • Interview Techniques 
  • Career Management
  • Management and Organization
  • Human Reseources Management
  • Organizational Behaviour
  • Strategic Management

c. Graduate/Undergraduate

  • General and Technical Communication
  • International Business
  • Knowledge Management
  • Organization Development
  • Introduction to Business
  • Strategic Management
  • Organizational Behavior
  • Management and Organization
  • Business Administration
  • Organizational Behavior
  • Human Resources Management
  • SME Management
  • Entrepreneurship
  • Marketing Management
  • Management Thought
  • Ethics and Business Morales
  • Lifelong Learning
  • Family Business
  • Total Quality Management

d. Certificate Programs

  • Human Resources in Family Companies
  • Sucession Planning
  • Entegrating Planning
  • Family Business Constitution
  • Institutionalization in Family Companies
  • Human Resources Applications  
  • Organizational Behavior
  • Behavioral Management

6. Academic Experince

  • (2019-2023) Beykent University, Academician, Ast.Prof.
  • (2017-2019) İstanbul Bilgi University, Academician, Ast.Prof.
  • (2015-2019) İstanbul Gelişim University, Academician, Lecturer, Head of Healthcare Management Departmant, Ast.Prof.
  • (2012-2015) Arel University, Academician, Ast.Prof.
  • (2008-2012) Trakya University, Academician, Ast.Prof.
  • (2005-2007) Beykent University, Academician, Ast.Prof.
  • (2004-2005) Yıldız Teknik University, Academician, Ast.Prof.
  • (2003-2004) Mimar Sinan University, Academician, Ast.Prof.
  • (1997-2000) İstanbul University, Academician, Lecturer, Deputy Head Of The Insurance Department
  • (1993-1997) Kocaeli University, Academician, Ast.Prof.

7. Academic and Management/Leadership Achiements

  • (1997-2000) During my tenure at İstanbul University Deputy Head Of The Insurance Department, I prepared the cycllabus and course programmes, represented the department at national meetings and organised conferences; I organised joint events with TEB Insurance, Alliance Insurance, Mapfre Insurance, Anadolu Hayat Insurance, Milli Reassurance.
  • (2007) “A Certificate Of Appreciation”, Asen Zlatarov University, Bulgaria
  • (2008) “A Certificate Of Appreciation”, Asen Zlatarov University, Bulgaria
  • (2009) “A Certificate Of Appreciation”, Asen Zlatarov University, Bulgaria
  • (2009) “A Certificate Of Appreciation”, The International Congress On Social Sciences
  • (2/2018) During my tenure at Istanbul Gelisim University, I established the Department of Healthcare Management. For four years, I served as the head of the department in both the Faculty of Health Sciences and the Institute of Graduate Studies. During my presidency, the Department of Healthcare Management managed to receive accreditation from AHPGS-Germany (Accreditation Council for Health and Social Sciences) without any conditions. I was awarded “a Certificate of Appreciation by AHPGS-Germany”.
  • (2010) Karpuzoğlu, Ebru. “Board of Directors in Corporate Governance”, Istanbul: İstanbul Chamber of Commerce Publications, 2010. It was specially printed by the Istanbul Chamber of Commerce within the scope of the activities of Istanbul, which was declared the 2010 European Capital of Culture by the Council of Europe.
  • (11/2020) “A Certificate Of Appreciation”, 1 st International Congree on Management of International Organizations, Istanbul Arel University
  • (11/2022) “A Certificate Of Appreciation”, 2 nd International Congree on Management of International Organizations, Istanbul Arel University
  • (2016-2017) I signed a protocol with Istanbul Metropolitan Municipality to initiate and run the Turkish Sign Language Certificate Programme for the first time in Istanbul Gelisim University Faculty of Health Sciences, Department of Health Management. During my presidency, approximately 80 students and 3 research assistants successfully completed the programme.
  • (2015-2019) During my presidency at Istanbul Gelisim University, Institute of Graduate Education, Department of Healthcare Management, I prepared the curriculum and course programmes, represented the department at national scientific meetings, led scientific studies, conducted or evaluated projects and theses. I served in the Scientific Ethics Committee in the evaluation of projects and theses.
  • (2015-2019) During my term as Head of Istanbul Gelişim University, Faculty of Health Sciences, Department of Healthcare Management, I prepared the cycllabus and course programs, represented the department at national and international scientific meetings, and organized scientific conferences; I organized joint events with Türkiye Hospital, Acıbadem Hospitals Group, Biruni and Centro Laboratuary, Marmara University Faculty of Health Sciences; I identified Erasmus students, identified universities in Europe in the field of Healthcare Management, and carried out joint studies with Istanbul Gelişim University Erasmus Coordinatorship.
  • (2015-2019) During my term as Head of Healtcare Management at Istanbul Gelişim University, I served as a mentor to Istanbul Gelişim University Health Management Student Club. I led the organization of conferences on topics related to Health Media; Medical Accounting Healthcare Tourism; Health Insurance; Turkish Health System, Problems and Solutions; Developments Expected in Different Areas of the Health Sector in the Next 10 Years; Hospital Management, Laboratuary Management, Quality and Accreditation Process in Private Healthcare Institutions; Private Hospitals and Insurance Transactions; Fields of Work of Healthcare Management Graduates; Health Equipment Sales.

 

8. Academic Areas of Expertise

My academic expertise is related to issues related to management and organization and human resources departments. The areas I particularly work in are strategic management, sustainability, risk management, institutionalization, family businesses, board of directors and human resources management.

9. Academic Core Strenghts

My academic core strenghts are possessing strong communication skills, long term thinking and visionary perspective, inovative, creative, exploring niche research fields, harboring a deep interest in the field of expertise, fecilitator, demonstrating robust expression and research skills, and exhibiting effective team leadership and collaboration.

10. Scientific Memberships and Advisors

  • (2015-2019) Ethics Committee Advisory Member, İstanbul Gelişim University
  • (2016- ) Scientific Advisory Board Member, Istanbul Gelisim University Journal of Health Sciences (IGUSABDER), Accredited and recognized by international scientific institutions such as TÜBİTAK ULAKBİM, DergiPark Academic, İdeal Online, European Commission, Journals Directory, OpenAIRE (Open Access Infrastructure for Research in Europe), Directory of Open Access Journals (DOAJ), Academic Research Index (ACARINDEX), Turkey Citation Index (Health Sciences Area Index), Social Sciences Citation Index (SOBIAD).
  • (2016) Member of the Scientific Advisory Board, 3rd Healthcare Management Student Congress
  • (2018) Member of The Social Committee, 1 st International Conference on Robotic Technology and Rehabilitation
  • (2020) Member of the Scientific Advisory Board, 1 st International Congree on Management of International Organizations
  • (2022) Member of The Scientific Advisory Board 2 nd International Congree on Management of International Organizations

11. Managed Theses / Projects

  • (2021) Nazlı Ece Özmen, Cultural Differences and Conflict Management in Multinational Enterprises
  • (2021) Nazlı Küçükatçeken, Corporate Affiliacition Attitudes Of Health Staff During The Pandemic Process
  • (2022) Hakkı Erbaş, Changing Competencies in Talent Management During The Covid-19 Period A Research On Turkish Ground Service (TGS) Employees
  • (2022) Sinan Şahin, Cyber Attacks at Airports and an Application Regarding Cyber Security Measures
  • (2022) Nursen Aydın, A Research On Determining The Application Level Of JCI Accreditation Standards In Polyclinics
  • (2022) Hüseyin Orçun Torun, Digitalization In The Aviation Sector - Smart Airports
  • (2023) Ecem Maraş, The Effect of Hybrid Working Model on Human Resources Management Functions
  • (2023) Derya Eşki, Human Resources Competencies and Digitalization
  • (2023) Asiye Ergün, The Impact of Digital Transformation on Human Resources Functions and Smart Factories
  • (2023) Duran Şen, The Effect of Digital Transformation on Performance Evaluation and Measurement Systems

12. Academic Activities

  • (10/2003-01/2004) “Institutionalisation in Growing and Developing Family Companies Certificate Programme”, Yıldız Technical University, Programme Owner, Coordinator And Lecturer
  • (10/2004-01/2005) “Institutionalisation in Growing and Developing Family Companies Certificate Programme”, Yıldız Technical University, Programme Owner, Coordinator And Lecturer
  • (10/2005-01/2006 “Institutionalisation in Growing and Developing Family Companies Certificate Programme”, Yıldız Technical University, Programme Owner, Coordinator And Lecturer
  • (11/10/2016) “Atatürk and Leadership”, İstanbul Gelişim University, Professional Speaker (04/02/2021) “Strategic Management and Corporate Structuring”, Digital Healthcare and General Management Practices Certificate Programme Beykent University, Professional Speaker (01/10/2022) “Changing Business World and Business Practices in Post-Covid Era”, Programme Producer, Beykent University, Professional Speaker
  • (01/12/2022) “New Competences and Manpower in the Post-Covid Era”, Programme Producer, Beykent University, Professional Speaker
  • (01/13/2022) “Interview Techniques in the New Age”, Beykent University, Programme Producer, Professional Speaker
  • (12/05/2022) “Digital Family Business and Sustainability”, Programme Producer, Beykent University, Professional Speaker
  • (12/06/2022) “Women Managers in Family Businesses”, Programme Producer, Beykent University, Professional Speaker

13. Social Responsiblities

  • (04/22/2015) During the period when I was the Head of the Department of Health Management at Istanbul Gelisim University, Faculty of Health Sciences, Faculty of Health Sciences, we visited “Istanbul Avcılar Special Education Practice Centre State School for Moderate Mentally Disabled> with our students, watched their performances, shared their problems in the media and raised awareness among our students.
  • (2016-2017) When I was the Head of the Department of Health Management at Istanbul Gelisim University, Faculty of Health Sciences, I signed a protocol with Istanbul Metropolitan Municipality to organise a Turkish Sign Language certificate programme for the first time in our university, I conducted the Certificate Programme and gave certificates to approximately 80 students and 3 research assistants who successfully completed the programme.

14. Some of Examples from Citations

  • Yrd.Doç.Dr. Beril Akıncı Vural, Ar.Gör. Çisil Sohodol, “Corporate Culture in Family Businesses: A Study on Advantages, Disadvantages and Suggestions”, Istanbul: Kültür University 1st Family Business Congress, 17-18 April 2004.
  • Yrd.Doç.Dr.Burhan Aydemir, Doç.Dr.Oya Aytemiz Seymen, Aslı D.A.Taşçı, “Institutionalization Process in Family Businesses and a Sectoral Application”, Istanbul: Kültür University 1st Family Business Congress, 17-18 April 2004.
  • Gülden Tanta, Yrd.Doç.Dr.Hasan Latif, Yrd.Doç.Dr.Gazi Uçkun, “Strategic Planning in Family Businesses (The Case of Sakarya City)”, Istanbul: Kültür University 1st Family Business Congress, 17-18 April 2004.
  • Ar.Gör.Erkan Erdemir, Doç.Dr. Ömer Torlak, “A Research on Determination of Market Oriented Perceptions of Managers in Family Businesses in Eskişehir”, İstanbul: Kültür University 1st Family Business Congress, 17-18 April 2004.
  • Doç.Dr.Füsun Kocabaş, Ar.Gör.Pelin Baytekin, “Nepotism in Family Businesses and Their Effects on Internal Customer ”, Istanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Ar.Gör. Gül Selin Erben, "Social and Cultural Context of Family Culture Interaction with Paternalism Size Business Culture: The Case of Turkey", Istanbul Kültür University 1. st Family Businesses Congress, 17-18 April 2004.
  • Gülden Tanta, Yrd.Doç.Dr.Hasan Latif, Yrd.Doç.Dr.Gazi Uçkun, “Management Problems in Small and Medium-Sized Family Businesses (The Case of Sakarya Province)”, Istanbul: Kültür University 1st Family Business Congress, 17-18 April 2004.
  • Yrd.Doç.Dr.Gürcan Papatya, Ar.Gör.A.Buğra Hamşioğlu, “Problems of Restructuring Turkish Family Businesses in the New Reality of Competition and Application in Central Family Businesses of Kars”, İstanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Yrd.Doç.Dr.Gürkan Haşit, Yrd.Doç.Dr.Kazım Develioğlu, “Is Institutionalization in Family Businesses Always a Solution? Agency Approach and an Application”, İstanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Doç.Dr.H.Bahadır Akın, Ar.Gör. Nahit Yılmaz, “A Research on the Differences Between Generations in the Growth and Institutionalization Process in Family Businesses in Karaman Region ”, İstanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Yrd.Doç.Dr.İsmail Bakan, Ar.Gör.Mehmet Güven, Ar.Gör Tuba Büyükbeşe, “Evaluation of the Interventions of Entrepreneurs in Managerial Activities in Family Businesses: A Field Study on Managers' Perspectives ”, Istanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Ar.Gör.Dr.Mehmet Güven, Ar.Gör.Tuba Büyükbeşe, Yrd.Doç.Dr.İsmail Bakan, Yrd.Doç.Dr. Mustafa Taşlıyan, “The Effects of Entrepreneurs on Management Functions in Family Businesses: Comparison of Current Situation and Expected Situation”, Istanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Yrd.Doç.Dr.Mustafa Taşlıyan, Yrd.Doç.Dr.İsmail Bakan, Ar.Gör.Mehmet Güven, Ar.Gör. Tuba Büyükbeşe, “Family Business and Management Problems; A Field Study in the Eastern Black Sea Region”, İstanbul, İstanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Öğr.Grv.Sevda Y. Coşkun, Öğ.Grv.Gökhan Gürler, “Can Family Businesses Be Strategically Manageable?” Istanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Ar. Gör. Ufuk Alpşahin Aksoy, Prof. Dr. Adem Çabuk, “The Effects of Total Quality Management Practices on Institutionalization in SMEs”, Journal of Social Sciences, pp: 39-57.
  • Ar. Gör. Veli Denizhan Kalkan, “Continuity Management as a Factor Strengthening Performance in Family Businesses: Knowledge and Business Continuity ”, Istanbul: Kültür University 1st Family Businesses Congress, 17-18 April 2004.
  • Ar.Gör.Tuba Büyükbeşe, Yrd.Doç.Dr.İsmail Bakan, Ar.Gör.Dr. Mehmet Güven, “Importance of  Professional Management in Family Businesses”, Istanbul: Kültür University 1st Family Business Congress, 17-18 April 2004
  • Yrd.Doç.Dr.Tülin Ural, Ar.Gör.Betül Balıkçıoğlu, “The Relationship Between Institutionalization in Family Businesses and the Cultural Values ​​of the Owner: The Case of Antakya and Kayseri”, Istanbul: 1st Family Business Congress of Kültür University, 17-18 April 2004

E. Professional Experience And Contributions

1. Certificate

  • İstanbul University, NLP Parctitioner, 2021
  • International Coaching Federation (ICF), NLP Practitioner, 2021
  • KOSGEB, Entrepreneurship Training, Traditional Entrepreneurship, 2021
  • KOSGEB, Entrepreneurship Training, Advanced Entrepreneurship, 2021
  • Yeditepe University, NLP Practitioner, 2022
  • International Coaching Federation (ICF), NLP Practitioner, 2022
  • Yeditepe University, NLP Master, 2022
  • International Coaching Federation (ICF), NLP Master, 2022
  • International Coaching Federation (ICF), Coaching, 2022
  • Haliç University, Regression Techniques, 2022
  • Haliç University, Meridian Therapy and EFT, 2023
  • Beykent University, International Yoga Expert Certification Program, 2023

2. Articles, Reportages

  • Karpuzoglu, Ebru. “Why Family Companies Are Dying Early?”, Capital Business and Economics Magazine, December 2000.
  • Karpuzoglu, Ebru. “Family of Companies”, Action Magazine, July 2001
  • Karpuzoglu, Ebru. “Institutionalization in Family Businesses”, Home Textile Manufacturers Magazine, August 2001.
  • Karpuzoglu, Ebru. “Change and SMEs”, Executive Excellence, September 2001.
  • Karpuzoglu, Ebru. “Why Process Management?”, Executive Excellence, November 2001.
  • Karpuzoglu, Ebru. “Change And Vision”, Distribution Channel Magazine, November 2001.
  • Karpuzoglu, Ebru. “According to Üzeyir Garih, Boss Companies”, Home Textile Manufacturers Association, November 2001.
  • Karpuzoglu, Ebru. “Customer Satisfaction and Creating a Customer-Oriented Culture”, Executive Excellence, December 2001.
  • Karpuzoglu, Ebru. “Is institutionalization an Obstacle to Change”, Sanovizyon, April-May-June 2002.
  • Karpuzoglu, Ebru. “For the Continuity of Your Company: Continuity Plan and Succession Plan”, Peryon, September 2002.
  • Karpuzoglu, Ebru. “A Managerial Perspective to Corporate Nutrition Sector and Catering Industry”, Tabldot Magazine, January 2003.
  • Karpuzoglu, Ebru. “Creating a Customer-Oriented Culture 1”, The Green Park News, January-February 2003.
  • Karpuzoglu, Ebru. “Creating a Customer Oriented Culture 2”, Tabldot Magazine, March 2003.
  • Karpuzoglu, Ebru. “The Complaining Customer is Actually a Gift”, The Green Park News, March-April 2003.
  • Karpuzoglu, Ebru”. “Crowded Families”, Capital: Business and Economics Magazine, August 2003.
  • Karpuzoglu, Ebru. “Transfer Your seat Before the Age of 60: “Founders Continue to Souffle”, Capital: Business and Economics Magazine, February 2005.
  • Karpuzoglu, Ebru. “Family Business Dilemma”, Business Plus, April 2005.
  • Karpuzoglu, Ebru. “Being A Manager After Working 10 Years”, Capital: Business and Economics Magazine, August 2005.
  • Karpuzoglu, Ebru. “A life, Many Sounds”, Personal Executive, November 2005.
  • Karpuzoglu, Ebru.”You Have the Power to Change Habits”, Personal Executive, December 2005.
  • Karpuzoglu, Ebru. “Talent Management”, Infomag, February 2006.
  • Karpuzoglu, Ebru. “Conflict Management in Family Businesses”, Journal of Key Productivity in Development, January 2006.
  • Karpuzoglu, Ebru. "There is Much Work to Be Done in Performance Measurement and Valuation", Yeni Asır Newspaper, 12 February 2006.
  • Karpuzoglu,  Ebru. "The Employees of Construction, Pharmaceutical and Communication Sectors will Get the Highest Pay Raise", Dünya Newspaper, 15 February 2006.
  • Karpuzoglu, Ebru. “Family Constitution”, Family Business, January-February-March 2006.
  • Karpuzoglu, Ebru. "Bringing Effectiveness to the Board of Directors and Auditing of Board Performance", Dünya Newspaper, 17 August 2006.
  • Karpuzoglu, Ebru. “Retirement in Family Businesses”, Capital: Business and Economics Magazine, January 2007.
  • Karpuzoglu, Ebru. "Continuity of Family Companies Depend on Professional Managers", Yeni Asır Newspaper Human Resources Supplement, 5 August 2007.
  • Karpuzoğlu, Ebru. "The Biggest Problem of Family Companies: Growth", Personal Development Magazine: Education, Management, Human Resources, Issue.55, August-September 2007.
  • Karpuzoglu, Ebru. "Institutionalization: For Living Many Years”, Timreport, 15 March - 15 April 2008.
  • Karpuzoglu, Ebru. “One Closest to Father Gets the Top Position in the Company”, Güneş Newspaper, 7 August 2009.
  • Karpuzoglu, Ebru. “Planning in Family Businesses”, Bolu Newspaper, 2009.
  • Karpuzoglu, Ebru. “A Prescription for Success in Institutionalization”, Turkishtime, March 2011.
  • Karpuzoglu, Ebru. “Description for Success in Institutionalization”, Timreport, 15 April -15 May 2011.
  • Karpuzoglu, Ebru. "Qualifications for Independent Board Members”, Independent Board Member: Is it Time? What Do They Say?, What Do They Think? Board Structure Survey in Public Companies, Editor: Figen Tahiroğlu Würsching, Publisihing, 2011.
  • Karpuzoglu, Ebru. “The Rise of Girls in Family Companies”, Turkısh Time, April 2014.
  • Karpuzoglu, Ebru. “Working with Queen Bees”, Turkish Time, September 2014.
  • Karpuzoglu, Ebru. “Alpha Executives”, Turkish Time, April 2015.
  • Karpuzoglu, Ebru. “Billionaires and Their Marriages”, Turkish Time, June 2015.

3. Scope of Training

  • Succession Management
  • Digital Transformation in Family Companies
  • Company Main Contract in Family Businesses
  • Effective Time Management
  • Corporate Structuring
  • Institutionalization in Family Companies
  • From Reactivity to Proactivity
  • Conflict Management
  • Customer Focus and Customer Satisfaction
  • Internal Customer Satisfaction
  • Administrative Structure in Family Businesses
  • Process Management
  • New Strategic Management Approaches in 21st Century
  • Forming Corporate Identity and Owning Corporate Culture
  • Creating a Family Company Constitution
  • Today's Leadership Approaches
  • Fundamental Management Skills
  • Entegrating Planning in Family Businesses
  • Improving the Relationship between Family Members and Professionals in Family Companies
  • Effective Interview Techniques
  • Advanced Management Skills
  • Performance Improvement Tool: Motivation
  • Project Management
  • Creating an Effective Board
  • Strategy Development for New CEOs
  • Human Resources and Applications
  • Improving Communication Skills
  • Teamwork and High Performance Teams
  • Performance Management
  • Sales Engineering
  • Effective Decision Making and Problem Solving
  • Negotiation Techniques
  • Stress Management
  • Meeting Management
  • Time Management
  • Training Needs Analysis
  • New CEOs and Creating Culture of Change in the 21st Century
  • Forming an Effective Board and Ensuring Continuity
  • Team Based Performance Measurement and Evaluation
  • Balanced Score Card as a Strategic Management Tool
  • Effective Board of Directors in Corporate Governance
  • Developing Presentation Skills
  • Training of Trainers
  • Executive Development
  • Change Management
  • Relationship Management in Family Companies
  • Decision Making and Problem Solving in Family Companies
  • Human Resources Management in Family Businesses

4. Work Experience

4.1. Duties

  • Faculty Member, Academician, Department of Business Administration
  • Head of Healthcare Management Department
  • Deputy Head of Insurance Department
  • Coach and Mentor of the Chairman of the Board
  • Board of Member
  • Coach and Mentor of CEO
  • Coach and Mentor of Family Business
  • Coach and Mentor of Manager
  • Coach and Mentor of Human Resources
  • Professional Speaker
  • Professional Coach and Mentor
  • Writer
  • TV Program Producer and Presenter (Family Companies with Dr. Ebru Karpuzoğlu)
  • Coordinator of Institutionalization Program in Family Companies (Yıldız Technical University)

4.2. Analysis (Mentor/Performer/ Leader)

  • Black Swan Analysis
  • Social Return on Investment Analysis
  • Green Management Analysis
  • Sustainability Analysis
  • Family SWOT Analysis
  • Company SWOT Analizi
  • Family Current Situation Analysis
  • Company Current Situation Analysis
  • Company Performance Analysis
  • Process Analysis
  • Productivity and Capacity Analysis
  • Time and Motion Study
  • Nominal Group Technique
  • Q-Sort Analysis
  • Scenario Analysis
  • Search Conference
  • Workload and Labor Force Analysis
  • Market, Customer and Product Analysis
  • Family Genealogy Analysis
  • Risk Matrix Analysis
  • Instituanalization Analysis
  • Family-Company Dilemma Analysis
  • Company Information Analysis
  • Information-Document Analysis
  • Open Group Discussion Technique
  • Risk Analysis
  • Institutionalization Analysis
  • Market-Competition-Customer-Product-Supplier Analysis
  • Corporate Performance Analysis
  • Personality Tests
  • Fishbone Technique
  • Portfolio Analysis
  • Stress Tests

4.3. Departments Structuring (Mentor/Performer/ Leader)

  • Marketing
  • Customer Relations
  • Budget
  • Finance
  • Human Resources
  • Accounting
  • Business Development
  • Administrative Affairs
  • R & D

4.4. Recruiting Positions (Performer/ Leader)

  • Board Member
  • General Manager/CEO
  • Deputy General Manager for Marketing
  • Finance Director
  • Director of Human Resources
  • Factory Manager
  • Market Research and Customer Relations Manager
  • Business Development Manager
  • Finance Director

4.5. Legal Structuring (Team Leader)

  • Company Contract
  • Shareholder Agreement
  • Inherit Contract
  • Testemant
  • Renunciation of the Inheritance Contract
  • Property Regime Contract (Marriage Agreement)
  • Supplier Contract
  • Logistics Support Contract
  • Recruitment Agreement
  • Service Agreement
  • Family Constitution Contract
  • Signature Circulars

4.6. Managerial  and Adminitrative Structuring (Mentor/Performer/ Leader)

  • Forming General Assembly Working Regulation
  • Restructuring the Board of Directors
  • Creating a Family Council
  • Creating Board's Working Regulation
  • Sturucturing Nomination Committee
  • Sturucturing Ethics Committee
  • Sturucturing Compensation Committee
  • Sturucturing a Corporate Governance Committee
  • Forming Recruintment System of Board Member
  • Creating Family Constitution
  • Determining Family Mission and Vision
  • Determining Company Mission and Vision
  • Strategic Planning
  • Creating Succession Planning
  • Creating Integrated Management Plan
  • Forming Strategic Risk Planning
  • Sturucturing Business and Document Flow
  • Creating Sytem of Successor Team and Preparation for the President
  • Forming System of Meeting Management
  • Creating System of Research of International Market and Customer
  • Creating a Database
  • Preparing Family History
  • Creating System of Orientation Regulation for Participants in Marriage
  • Creating Workflow
  • Creating System of Vehicle Usage

4.7. Human Resources Structuring (Mentor/Performer/ Leader)

  • Structuring Digital Strategic Human Resources
  • Creating Human Resources Budget System
  • Determination of Human Resources Strategies and Policies
  • Human Resources Planning
  • Norm Staffing Planning
  • Applying Job Analysis and Job Descriptions
  • Creating System of Recruitment, Selection, Placement and Dismissal (Interview Guide, Orientation Guide, Rotation Guide, Personality Test, Knowledge Test)
  • Forming Career Management System
  • Creating Performance Evaluation and Measurement (Team Performance Management, 360 Degree Performance Evaluation, Valanced Score Card)
  • Forming Job Valuation And Wage
  • Forming Education Management
  • Creating Information Systems
  • Forming Employee Satisfaction Management System
  • Forming Discipline Management System
  • Creating Suggestion Development System
  • Creating Organizational Hand Book
  • Creating System of Skill and Talent Management
  • Drawing the Organizational Chart
  • Forming Occupational Safety and Employee Health System
  • Forming Personnel Regulation

4.8. Marketing Structuring (Performer/ Leader)

  • Creating of Marketing Management System
  • Creating of Digital Marketing Management System
  • Determining Marketing Strategies and Policies
  • Creating the Marketing Budget
  • Creating of Customer Complaint System
  • Forming Customer Satisfaction Measurement and Complaint System
  • Forming Research Management System (Market, Competitor, Product, Customer etc.)
  • Forming Sales Management System
  • Structuring Branding

4.9. Financial Structuring (Performer/ Leader)

  • Creating Financial Planning and Reporting
  • Forming Budget Management
  • Determining Profit Distribution Policy
  • Creating Cost Accounting System
  • Forming Stock Management
  • Managing Fixed Assets
  • Forming System of Credit Flow, Fund Flow, Cash Flow
  • Managing Financial Analysis
  • Managing Profit / Loss Analysis
  • Managing Partnerss Current Account Studies
  • Managing System of Ratio Analysis

 

4.10. Personal Development (Mentor/Coach/Team Leader)

  • Mentorlük ve Koçluk Seansları
  • Chairman of the Board of Directors Mentoring and Coaching
  • Retired Chairman of the Board of Directors Mentoring and Coaching
  • CEO Mentoring and Coaching
  • Executive Mentoring and Coaching
  • Manager Mentoring and Coaching
  • Predecessor Executive Coaching
  • Successor Mentoring and Coaching
  • Career Mentoring and Coaching
  • Life Mentoring and Coaching
  • Relationship Mentoring and Coaching
  • Personal Development Mentoring and Coaching
  • Student Mentoring and Coaching
  • NLP Uygulamaları
  • Meridyen Teparisi Uygulamaları
  • EFT Uygulamaları

4.11. Professional Speaker

  • (09/23/2004) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Gaziantep, Professional Speaker
  • (09/23/2004) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Ordu, Professional Speaker
  • (02/13/2005) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Maraş, Professional Speaker
  • (05/02/2005) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Adana, Professional Speaker
  • (09/22/2005) “Institutionalisation in Family Companies”, Chamber Of Commerce And Industry, Maraş, Professional Speaker
  • (10/20/2005) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Denizli, Professional Speaker
  • (11/20/2005) “Instituanalization in Family Business”, DD Çırağan’s Seminars, İstanbul, Professional Speaker
  • (01/11/2006) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Giresun, Professional Speaker
  • (01/10/2006) “Institutionalisation in Family Companies”, T.C. Ministry of Industry and Technology, T.C. Small and Medium Enterprises Support and Development Administration, Denizli, Professional Speaker
  • 02/13/2006 “Institutionalisation in Family Companies”, T.C. Ministry of Industry and Technology, T.C. Small and Medium Enterprises Support and Development Administration, Adana, Professional Speaker
  • (02/2006) “Wage and Performance Management Systems in Low Inflation Situation”, Performance and Wage Management Summit, İzmir, Professional Speaker
  • (03/16/2006) “Institutionalisation in Family Companies”, Chamber Of Commerce And Industry, Samsun, Professional Speaker
  • (05/11/2006) “Institutionalisation in Family Companies”, T.C. Ministry of Industry and Technology, T.C. Small and Medium Enterprises Support and Development Administration, Ankara, Professional Speaker
  • (05/09/2007)  “Instituanalization and Management in Family Business”, T.C. Ministry of Industry and Technology, T.C. Small and Medium Enterprises Support and Development Administration, Düzce, Professional Speaker
  • (05/16/2007) “Institutionalisation in Family Companies”, Chamber Of Commerce And Industry, Balıkesir, Professional Speaker
  • (05/24/2007)“Instituanalization and Management in Family Business”,T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Mersin
  • (09/23/2007) “Instituanalization and Management in Family Business”, Chamber of Commerce Turkish Exporters Assembly (TIM), Gaziantep, Professional Speaker
  • (05/14/2008) ) “Instituanalization and Management in Family Business”, Family Companies Panel, National Productivity Centre (MPM), İzmir
  • (07/29/2009) “Instituanalization and Management in Family Business”, Chamber Of Commerce and Indsutry, Trabzon, Professional Speaker
  • (03/28/2013) “Institutionalisation as a Basic Strategy of Change Management Processes”, Management Center of Değişim Dinamikleri, İstanbul, Professional Speaker
  • (05/07/2019) “Risk Management in Family Business”,  Sector Leaders with Müge Oruçkaptan-TV Show, Expert Guess
  • (09/05/2020) “Management in The Pandemic Process”,  Silivri Women Entrepreneurs Association, Professional Speaker
  • (03/11/2020) “Institutionalisation in Family Businesses”, Panel on Instituanalization in Family Business, Şebinkarahisarlı Businessmen Association and Karadeniz TV, Professional Speaker, Kocaeli, Professional Speaker
  • (04/23/2020) “Turning Crisis into Opportunity in Business”, Küpe FM Radio Show, Expert Guest
  • (05/16/2023) “Sustainability and Risk Management in Family Businesses”, DD Seminars, İstanbul, Professional Speaker
  • (11/22/2015) “Instituanalization in Family Business”, DD Çırağan’s Seminars, İstanbul, Professional Speaker

4.12. TV Producer and Presenter

  • (2019-2020) “Family Businesses with Dr Ebru Karpuzoğlu”, TV Show, 44 Episodes, Business Channel Turk

5. Professional Management/Leadership Achiements

  • (2007) “A Certificate Of Appreciation”, Rotary.
  • (2019) “A Certificate of Achievement 2019” and   “Expert Award ”, Business Channel Turk.
  • (2019) “Plaque Of Appreciation”, Şebinkarahisarlı Industry and Businessmen Association (SİAD)

6. Professional Areas of Expertise

Family Businesses, Family Constitution, Institutionalisation, Sustainability, Succession Management, Integrated Planning, Strategic Management, Management, Leadership, Digitalisation in Family Companies, Professionalisation, Performance Evaluation, Risk Management, Bride-Groom Orientation, International Management, Administrative Structuring, Administrative Structuring, Emotional Structuring

7. Professional Core Strenghts

Ability To Achieve The İmpossible, Foreseeing Nishes Areas And Risks, High Awareness, Excellent İnterpersonal Skills, Teamwork Skills, Good Verbal And Written Communication Skills, Strategic Advice, Coaching, Mentoring, Scientificity, Creativity, Strategic Thinking, Fairness, Human Caring, Consideration Of Customer Satisfaction.

8. Activities

  • (2008) Career Management, Bilgi University, Prossional Speaker
  • (2008) Leadership, Bilgi University, Prossional Speaker

9. Social Responsibilities

  • (02/29/2014) “Advice To Young People”, Istanbul Sarıyer Girls Vocational High School, Professional Speaker

E. References

  • ACK (Puma)
  • Ajans Press
  • Aksam Automotive
  • Altunbaşlar Flour Factory
  • Packaging Industry Association
  • Anadolu Bil Vocatıonal School
  • Arslanlı Knitwear
  • ASO (Ankara Chamber Of Industry)
  • Avrasya Hospital
  • Bank Ekspress
  • Beykent University
  • Bilgi University
  • Cafer Sadık Abalıoğlu Holding
  • Chamber Of Commerce And Industry, Balıkesir
  • Chamber Of Commerce And Industry, Denizli
  • Chamber Of Commerce And Industry, Samsun
  • Chamber Of Commerce And Industry, Maraş
  • Chamber Of Commerce And Industry, Trabzon
  • Camber of Commerce Turkish Exporters Assembly (TIM), Adana
  • Camber of Commerce Turkish Exporters Assembly (TIM), Denizli
  • Camber of Commerce Turkish Exporters Assembly (TIM), Gaziantep
  • Camber of Commerce Turkish Exporters Assembly (TIM), Giresun
  • Camber of Commerce Turkish Exporters Assembly (TIM), Ordu
  • Camber of Commerce Turkish Exporters Assembly (TIM), Maraş
  • Çedfem Engineerıng Servıces Ltd.
  • Dacia Automotive, Aydın
  • Dedeman Hotels
  • Nature Sectoral Publication Group
  • Edirne Municipality
  • Ekinler Industry Inc.
  • Ekingen Electronics Inc.
  • Emin Home
  • Epiriler Textıle San. Ve Tic. Inc.
  • Ercal Group
  • Finansbank
  • Ford Otosan Ford Automotive Ind. Inc
  • G4s Group 4 Securıcor Securıty Servıces Inc.
  • General Valve
  • Gezer Slippers
  • Folk Bread
  • Hayat Publishing,  Communication, Construction, Education, Services And Trade lnc.
  • İSMEK
  • İstanbul Anatolian Side Electricity Distribution Inc. (AYEDAŞ)
  • Istanbul Metropolitan Municipalıty Art And Vocational Education Courses
  • Istanbul Arel University
  • İstanbul University
  • Istanbul Gelişim University
  • Istanbul Eyes Hospital
  • İstikamet Casting
  • İstinye University
  • İŞMER (İşbank)
  • Kılıçlar Fork Spoon Kıtchenware Ltd. Stı.
  • Kent Food Inc.
  • Karavan Food Industry Inc.
  • Kocaeli University
  • Mars Logistics International Transport, Storage Inc.
  • National Productivity Center (MPM), Izmir
  • Mimar Sinan University
  • Norm Packing
  • Purkim Polyurethane Chemistry Inc
  • Renault Authorized Dealers Association
  • Sanovel Medicine
  • Sardunya Catering Production And Service Inc.
  • Sectoral Publishers Associatıon
  • Subaşıoğlu Automotive Construction Marble Industry Inc.
  • South Floor Industry Inc.
  • Tahincioğlu Holding
  • Tat Starch Industry and Trade Inc.
  • T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Adana
  • T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Ankara
  • T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Denizli
  • T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Düzce
  • T.C. Ministry of Industry and Technology, T.C. Small And Medium Enterprises Support and Development Administration (KOSGEB), Mersin
  • Tekofaks Electronics Industry And Trade Inc. (Panasonic)
  • Tepe Label
  • TPAO (Turkish Petroleum Corporation)
  • TPIC (Turkısh Petroleum Internatıonal Co Ltd)
  • Trakya University
  • Uyum Food Industry And Trade Inc.
  • Unsa Packagıng Industry. Trade Inc.
  • Yıldız Technical University

 

İstanbul Gelişim Üniversitesi Sağlık Yönetimi Öğrenci Klubü

Danışmanlığı: Medikal Muhasebe; Sağlık Turizmi; Sağlık Sigortacılığı; Türk Sağlık Sistemi, Sorunları ve Çözümleri; Sağlık Sektörünün Farklı Alanlarında, Gelecek 10 Yılda Beklenen Gelişmeler; Özel Sağlık Kurumlarında Kalite ve Akreditasyon Süreci; Özel Hastaneler ve Sigorta İşlemleri; Sağlık Yönetimi Mezunları İş Alanları; Sağlık Ekipmanları Satışı; Sağlık Medyası gibi konularda 2014-2018 yılları arasında, Türkiye Hastanesi, Acıbadem hastaneler Grubu, Marmara Üniversitesi Sağlık Bilimleri Fakültesi ile ortak etkinlikler düzenlenmesine ilişkin idari ve yönetsel işlerin yürüttüm ve organizasyonel işlere liderlik ettim. 04/22/2015 tarihinde Sosyal Farkındalık kapsamında, Avcılar Özel Eğitim Uygulama Merkezi Orta Ağır Düzey Zihinsel Engelliler Devlet Okulu’ nu ziyaretini gerçekleştirdim.

İstanbul Gelişim Üniversitesi Erasmus Koordinatörlüğü ile birlikte, Erasmus öğrencilerinin seçimini ve Sağlık Yönetimi alanındaki Avrupa'da yer alan Üniversitelerin belirlenmesini ve gerekli yazışmaların gerçekleşmesine katkıda bulundum.

İstanbul Gelişim Üniversitesinde, İstanbul Büyük Şehir Belediyesi ile protol imzalayarak, 2016 ve 2017 senelerinde Türk İşaret Dili Sertifika Programının gerçekleşmesini sağladım. Sağlık Yönetimi ve Sağlık Kurumları İşletmeciliği Bölümlerinden programı katılarak başarıyla tamamlayan toplam 80 öğrencimize sertifikaları tarafımdan verildi.

İstanbul Gelişim Üniversitesi Bölüm Başkanlığım sırasında öğrencilerimize İlk Yardım Eğitimi Sertifika